Vedya Info Solutions looking for ECM skilled resources with 3 to 6 years’ of experience who are willing to work in shifts for fulltime employment.
Below the high level JD for the ECM consultant:
Work Location : Hyderabad/Bangalore
Candidates available with short notice can share their profiles to venu.atcha@vedyainfo.com
Key accountabilities and activities:
• Participate and contribute to technical design & deployment activities.
• Participate in planning and execution of upgrade and patching activities.
• Excellent troubleshooting skills.
• Participate in the advanced configuration of ECM software components, in line with project and customer time scales.
• To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources.
• Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and upgrade approach
• Manage expectations and responsibilities for all client and internal stakeholders.
• Utilize exceptional written and verbal communication skills while engaged with customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy.
• Respond to and solve customer technical requests, show an understanding of the customer's managed hosted environment and applications within the Open Text enabling resolution of complex technical issues.
• Document or Implement proposed solutions.
• Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services.
Key Skills / Experience:
Well versed with upgrade, deployment, administration and troubleshooting of the OpenText ECM platform and surrounding components (Content Server, Archive Center, Brava, OTDS, Search & Indexing).
Good experience/knowledge on following:
• Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL)
• Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.).
• Experience in installing and configuring ECM suite.
• Experience in patching, major upgrades and data migration activities.
• Experience in Webreports, Workflows, forms along with OScript knowledge.