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Maruti Suzuki india Limited
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Maruti Suzuki india Limited

Maruti Suzuki India Limited (MSIL), a subsidiary of Suzuki Motor Corporation, Japan, is India's largest passenger car maker. Maruti Suzuki is credited with having ushered in the automobile revolution in the country. The Company is engaged in the business of manufacturing and sale of passenger vehicles in India.MSILis using opentext content server.

Business Challenge

The Challenges faced by Existing environment

  • Working with customers to identify problems and providing solution and providing support, includingprocedural documentation and relevant reports.
  • Admin related work like running the synchronization job manually in case when many new users need to be given access on the client software.
  • Creating and updating Client specific Reports like weekly ticket statusreport, Monthly Application UsageReport.
  • Administrating Application Monitor to monitor the Servers availability and take necessary actions in casethe server health is critical.
  • Administrating the Permissions, Users and Groups in OTDS.
  • Administrating Content Server Indexes and Search Functionality.
  • Monitoring the Job processor queue during business hours so user may not be impacted while trying toview documents
  • Archive center Jobs

SKILL SET

Opentext Content Server

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