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Opentext Vendor Invoice Management - Client of Opentext 1: VIM Client

Business Challenge

The Challenges faced by Existing environment

  • Opentext Vendor Invoice Management implementation and support services provided to the client.
  • Configuration of missing configuration and setting.
  • Requirement from the customer to enhance the existing functionality of VIM for reject reason configuration
  • Issue on Core Archive Server maintenance
  • Configuration and resetting the document processing and documents on Error status due to Archive issues.
  • Reviewing the project documentation and submitting the gap analysis from the as it landscape to To be landscape.
  • Configuration of Incoming invoice configurations for e-mail and manual upload.
  • Providing the technical support on logic fix and other components like tolerance limits on invoices and unplanned delivery cost.
  • Implementation of new changes and logic fixes as requested by the business as and when required.

Solutions Offered

  • Configuration of missing functionalities from Development and testing the same moving to production up on successful testing from Business.
  • Enhancement of existing Functional Modules according to the client requirement.
  • Provided the solutions for archiving server issue like rebooting and restarting the server on server slowness.
  • Upgraded the Core Archive Server to the newest available version to over come the issue of losing the server frequently.
  • Providing the knowledge transfer to the business of new functionalities of VIM latest Versions.
  • Opentext Vim Logic Module configuration and enhancing through Z-Constants PTGWFI etc.
  • Configuration of e-mails channels and exchange server integration.
  • Conducting Work shops to the clients and Business User on VIM scenarios.
  • Configuration of PO and Non PO process flow and approval process.
  • Configuration of Archiving Doc type and linking the same to SAP objects.
  • Configuration of Document Types and Process type PO & Non PO.

SKILL SET

Opentext VIM

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