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Vedya
Tata Communications
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Archive Centre/Content Server Support & Upgrade Solution - Tata Communications

Business Challenge

The Challenges faced by Existing environment

  • The Content Server systems are heavily loaded with numerous Business workspaces created from SAP.
  • Content server Database performance is slow and memory is always spiking.
  • The audit of every activity is enabled which is adding additional load on DB.
  • Very minimal data is archived into Archive Center as a part of xECM process.
  • Huge archival of documents from VIM due to which Archive Center CPU and memory is always high.
  • OTDS and Archive Center are on same server.
  • No HTTPS secured connection.

Solutions Offered

  • Analysed and advised to create xECM Business workspace as per business requirement.
  • Use manual creation of xECM Business workspace.
  • Advised deletion of Business workspaces not in use.
  • Analysed and advised to limit auditing of specific activities as per business.
  • Increase CPU and memory of Database Server to handle the performance load.
  • Advised to segregate Archive Center and OTDS to different machine.
  • Upgraded Archive Center from 16.0 to 22.
  • Implemented secure HTTPS connection over applications.
  • Handled support activities.

SKILL SET

xECM with SAP

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